Howdy, I'm
Jey

What I do

My specialization

WEB DESIGN & DIGITAL PROJECTS

Building and maintaining websites, optimizing content, and improving visual identity.
Creative thinker with a structured, results-driven approach.

BANKING & FINANCIAL OPERATIONS

Over two years managing daily cash flow, gold trading, and money transfers with precision and trust.
Experienced in fast-paced environments where accuracy truly matters.

CUSTOMER SERVICE & HOSPITALITY

Professional communication and problem-solving learned from hotel front-desk experience.
Organized, calm under pressure, and always focused on client satisfaction.

Resume

Education

Professional Training
IT Academy, Belgrade – Frontend JavaScript Development 2022 – 2023

Focused on web technologies including HTML, CSS, JavaScript, and WordPress. Gained practical experience in creating and optimizing functional websites.

Secondary Education
High School of Commerce, Belgrade – Commercial Technician 1999 – 2003

Learned accounting, finance, and business administration fundamentals. Built strong communication and organizational skills useful for office work.

Experience

PROFESSIONAL EXPERIENCE
VIP Exchange, Belgrade – Banking & Cash Operations
2023 – Present

Handled all aspects of daily financial transactions including cash flow management, payment processing, and customer verification. Performed gold trading and purchase of investment gold, as well as international money transfers (Ria, Western Union, MoneyGram). Prepared and submitted detailed transaction and compliance reports. Processed client documentation for politically exposed persons, verified proof of funds, and conducted anti–money laundering (AML) checks in line with internal policies. Managed administrative tasks and maintained accurate financial records and client files.

CUSTOMER SERVICE EXPERIENCE
Hotel Zeder, Belgrade – Front Desk & Administration
2012 – 2023

Oversaw guest check-ins, billing, and communication in a fast-paced hospitality environment. Provided professional and courteous service, ensuring guest satisfaction and accurate record keeping.

WORK EXPERIENCE
Freelance Projects – Web Development & Digital Branding
2017 – Present

Oversaw guest check-ins, billing, and communication in a fast-paced hospitality environment. Provided professional and courteous service, ensuring guest satisfaction and accurate record keeping.

About Me
12
Years of
Combined Experience

Career Highlights

A decade in hospitality and two years in finance — mastering people, precision, and process.
Now ready to bring that experience into a tech-driven role.

Financial Operations & Reporting 95%
Customer Communication 90%
Documentation & Compliance 85%
My Project
Contact

Belgrade, Serbia

Tosin Bunar , 11080 Zemun

talk@heyitsjey.com
+381 69 4420893